1. Introduction
Welcome to Clinicflow AI ("we," "our," or "us"). We are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our clinic management and patient communication services.
2. Information We Collect
2.1 Personal Information
- Name and contact information
- Medical history and appointment details
- Communication preferences
- Payment information
- User account credentials
2.2 Automated Information
- Device and browser information
- IP address and location data
- Usage patterns and preferences
- Communication history
3. Use of Artificial Intelligence
Our services utilize artificial intelligence technologies to enhance clinic management and patient communication. Here's how we use AI:
- Automated appointment scheduling and reminders
- Patient communication optimization
- Medical record analysis and management
- Treatment recommendation support
4. Data Protection
We implement robust security measures to protect your information:
- End-to-end encryption for sensitive data
- Regular security audits and updates
- Strict access controls and authentication
- Compliance with healthcare data protection standards
5. Data Sharing and Disclosure
We may share your information with:
- Healthcare providers involved in your care
- Third-party service providers essential to our operations
- Legal authorities when required by law
6. Your Rights
You have the right to:
- Access your personal information
- Request corrections to your data
- Delete your account and associated data
- Opt-out of certain data processing activities
- Request data portability
7. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
Email: amrosama5@gmail.com
Phone: +201006785604
8. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date.
Last updated: 8/3/2025